Authentication Troubleshooting

Common issues with authentication

Here are some common issues with authentication and how to fix them.

I keep getting signed out after signing in

Possible cause: You are using the wrong Firebase private key.

This issue is usually caused by a misconfigured Firebase private key. Make sure you are using the correct private key and that it is not expired.

The Firebase private key is downloaded from the JSON Service Account file after you create a new service account in the Firebase console

The key looks like this:

--BEGIN PRIVATE KEY---
--
***************************
---
--END PRIVATE KEY---

It's much longer than the above, but you get the idea.

The key needs to be added to your environment variables settings. Please use your CI to add this key since it's a secret key:

SERVICE_ACCOUNT_PRIVATE_KEY=