# Troubleshooting Sign-in Issues in Supamode

> Understanding how to troubleshoot the issue where you cannot sign in

*Canonical: https://makerkit.dev/docs/supamode/troubleshooting/cannot-sign-in*

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If you cannot sign in, there are a variety of reasons why this may happen.

## Fix 1. Check your credentials

Make sure you're using the correct email and password / credentials.

## Fix 2. Does user have admin access?

Make sure the user you're trying to sign in as has admin access in Supamode. Your database administrator can check this in the [Users Explorer](../features/users-explorer).

## Fix 3. Captcha

If your Supabase project has captcha enabled, make sure you also set the `VITE_CAPTCHA_SITE_KEY` environment variable in your frontend and `CAPTCHA_SECRET_KEY` in your backend environment variables.

### Fix 4. Double check your Supabase Anon Key

Make sure your Supamode project is using the correct Supabase Anon Key connected to your Supabase project.